Why is a holding's cost basis or gain missing?

Not every brokerage statement prints a cost basis for every position. When a statement leaves it off, CounselPro has nothing to show, so the Holdings view fills that cell with $0.

What does a $0 cost basis mean?

It means the statement did not report a cost basis for that position, not that the position cost nothing. This matters because it changes how you read the gain or loss:

• Gain or loss is market value minus cost basis. If the cost basis is $0, the gain is figured as the full market value, which overstates the real gain.

• The percent is held at 0% when there is no cost basis to compare against, so you will see a dollar figure with a 0.0% next to it.

So treat a $0 cost basis as a flag to go check the source, not as a real number to rely on.

How do I confirm what the statement really said?

Open the row's Document and Page link to see the original statement page. See how to verify a holding against the source. If the statement did print a basis that is not showing, that is a reading issue worth reporting to support. If the statement itself omitted it, you may need the basis from another document, like a trade confirmation or a prior statement.