Is Daystrom available on every project?
Last updated
Daystrom turns on per project, and only after that project finishes reading its first statement. If you don't see the chat panel yet, check both of these.
Daystrom does not appear on every project. Two things have to be true before the Daystrom panel shows up, so if you cannot find it, this is usually why.
Why don't I see Daystrom on my project?
The project has to finish its first processing. The chat reads processed data, so it stays hidden until at least one statement in the project has been read. If your statements are still processing, wait for them to finish and the panel appears on its own. For what those statuses mean, see what happens after you upload statements.
Chat has to be enabled for that project. Daystrom is turned on per project. If a project has finished processing and you still do not see the panel, chat is not enabled for it. Ask your account owner or reach out to support to have it turned on.
When both are true, the collapsed Chat rail sits on the right edge of every screen in the project, and clicking it opens the panel.
Note
The chat is enabled per project, not per person. Once it is on for a project, everyone on your team who can open that project can use it.
If the panel is there but you are not sure what to do with it, start with what Daystrom is or what you can ask it.
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